This notice explains how Pichler Systems GmbH processes personal data in its customer and supplier portal and in communication by email and messengers.
Pichler Systems GmbH, Aglassingerstraße 4 Austria 5023 Salzburg. VAT ID: ATU83606046. Contact for data protection: sales@pichlersystems.at.
Names, business email addresses and phone numbers, position, company data, requests, quotations, orders, documents and messages you send us; technical sign-in data (time of last sign-in).
Handling requests, quotations, orders and supplier relations (Art. 6(1)(b) GDPR — contract and pre-contractual steps); legal obligations such as bookkeeping (Art. 6(1)(c)); security of the portal and business communication (Art. 6(1)(f) — legitimate interest).
Our hosting provider in the EU (data processing agreement), email and messaging providers you use to contact us, carriers and customs brokers for delivery. Automated analysis tools receive only technical product data (part numbers, specifications), never your contact data.
Contact data — as long as there is a business relationship and up to 3 years afterwards; invoices and accounting records — 7 years (§ 132 BAO); afterwards they are deleted.
Access, rectification, erasure, restriction, data portability and objection (Art. 15–21 GDPR). Write to sales@pichlersystems.at. You may also lodge a complaint with the Austrian Data Protection Authority (dsb.gv.at).